Tourism Training

Mystery Shop

Have you ever wondered how people are perceiving your business?  Are your staff friendly?  Are your rooms clean?  Is your sevice timely?  The Nova Scotia Tourism Human Resource Council can help you answer those questions and many more.  Because of our background in customer service and standards we have developed a secret shopping program that will help your business to determine in what areas, if any, your business needs to improve.  We take an in-depth look at your operation.

Contact us for a needs analysis that will help your business enhance your customer service. Click Here