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Workbooks - Employers and Employees

emerit Training Solutions

Successful business owners and managers know that poorly trained employees have an adverse effect on customer service, leading to lost revenue, reduced job satisfaction and poor morale, which in turn lead to increased turnover and costs associated with hiring and training new staff members.

Thousands of successful tourism and hospitality professionals, working for some of the best companies in Canada and around the world, have improved their skills and knowledge and advanced their career with emerit.

National Occupational Standards

National Occupational Standards are manuals listing the skills and knowledge required to be successful in an occupation, and are available for a wide range of tourism and hospitality professions. Developed and validated by industry experts, National Occupational Standards represent what real employers look for in new hires, and reflect actual workplace conditions and current issues affecting the occupation.

emerit Online Learning and Workbooks

Training is available for dozens of occupations, in easy to manage online modules, so your busy employees can focus on the areas where they need to improve. For those who prefer a more traditional approach to learning, workbooks are also available.

All emerit training is focused on building real skills—not just memorizing information. Training from emerit is flexible–it can be used in the workplace, in the classroom and for self-directed study.

Online learning offers the ultimate in easy to use, portable, and engaging professional development. Accessible anywhere, anytime, emerit online learning is self-directed, enabling employees to learn outside of work hours, using the best approach for their learning style. Best of all, no printing or shipping means no extra costs, access to training is instant, and the training is environmentally friendly!

Professional Certification from emerit

When employees are certified through emerit, they earn a prestigious, national credential that identifies them as a true professional in their occupation, and recognizes the skills, knowledge, pride, and dedication they have brought to their career—and to your business.
Professional certification from emerit
  • raises professionalism and improves job performance,
  • increases employee job satisfaction and loyalty, and
  • reduces the costs of turnover and training.
Get started with emerit's world-renowned training resources!